Question 1

How does an enquiry with Umrah-Hajj.ch work?

Accepted Answer

You send us your travel wishes via the enquiry form. We then discuss your ideas and check which options could be suitable for your Umrah.

Question 2

What information do you need for planning?

Accepted Answer

Helpful details are your approximate travel period, the number of travellers, your budget, and wishes for accommodation, flights and transfers. No passport copies are required for the initial enquiry.

Question 3

Can I plan an Umrah with my family or group?

Accepted Answer

Yes, you can send an enquiry for several people. Tell us the group size and any special wishes so we can consider suitable options.

Question 4

Can I set my own budget?

Accepted Answer

Yes. An approximate budget helps us narrow down the search for suitable travel options. We explain which differences in price and services can be important.

Question 5

Which parts of the trip can be considered?

Accepted Answer

Depending on your wishes, we can include options for flights, accommodation, transfers and practical travel preparations such as mobile internet in the planning. Which services are actually included must be clear in each specific proposal.

Question 6

Will I get an offer that fits my wishes?

Accepted Answer

Our goal is a clear summary of suitable options based on your details. Availability and specific conditions must be checked for your travel period.

Question 7

Can I also ask questions about Hajj?

Accepted Answer

Yes. We can help you better understand the official Hajj information and the next steps. Hajj bookings follow the currently applicable official procedures.

Question 8

How can I contact you directly?

Accepted Answer

You can contact us via the enquiry form or write to us on WhatsApp at +41 76 303 80 40. Alternatively, you can reach us by email at info@umrah-hajj.ch.

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